66452 (2024). Hon Priyanca Radhakrishnan to the Minister for Disability Issues

Written Question

Published date: 24 Oct 2024

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	66452 (2024)
Question asked:	10 Oct 2024
Member asking:	Hon Priyanca Radhakrishnan
Portfolio:	Minister for Disability Issues
Minister replying:	Hon Louise Upston
Answer received:	20 Oct 2024
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_66452_2024
Document guid:	4b7302cd-7ea6-4611-9468-55a71c22e9cd

66452 (2024). Hon Priyanca Radhakrishnan to the Minister for Disability Issues: What role, if any, will Ministry of Social Development play in implementing/investigating feedback received via Whaikaha's feedback form?

Hon Louise Upston: I am advised that the Ministry of Disabled People – Whaikaha has a webpage about Disability services complaints and feedback: https://www.whaikaha.govt.nz/contact-us/complaints-feedback#scroll-to-3 On 16 September, responsibility for the delivery of Disability Support Services (DSS) transferred from the Ministry of Disabled People to the Ministry of Social Development (MSD). A further process is yet to be completed to transfer the policy, quality, and support functions for DSS to MSD. This transfer is expected to be completed by the end of the year following consultation with staff. Until that time, the Ministry of Disabled People continues to provide those support functions to MSD. The Ministry of Disabled People collates the feedback, and if any is relevant to DSS, it will be passed onto the MSD DSS for direct consideration.