58026 (2024). Hon Willow-Jean Prime to the Minister for Children
Written Question
Published date: 26 Sep 2024
58026 (2024). Hon Willow-Jean Prime to the Minister for Children: Further to 55596 (2024), what job role(s), if any, is assigned to triage unallocated cases for urgency, monitor unallocated queues, and reach out to notifiers to seek updates when needed?
Hon Karen Chhour: I am advised by Oranga Tamariki that cases are triaged by the Duty Supervisor and team. Sites will often also have the Practice Leader look over this queue, including how risks may be managed in the interim until allocation can occur.