58025 (2024). Hon Willow-Jean Prime to the Minister for Children
Written Question
Published date: 26 Sep 2024
58025 (2024). Hon Willow-Jean Prime to the Minister for Children: Furhter to 55596 (2024), what has Oranga Tamariki done to reduce the volume of overdue unallocated cases between June 2024 and August 2024?
Hon Karen Chhour: I am advised by Oranga Tamariki that they have done the following to reduce the volume of overdue unallocated cases between June 2024 and August 2024:
• Reviewed the unallocated cases (primarily the intake and assessments phase) to
understand the risk and respond accordingly.
• Pulled resources together and deployed staff into the priority regions.
• Held training and upskilled staff.
• Engaged with their partners who could assist with triaging and the completion of
assessments.
• Introduced overtime opportunities to staff to focus on the unallocated cases.