47977 (2025). Francisco Hernandez to the Minister for Vocational Education

Written Question

Published date: 15 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47977 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Minister for Vocational Education
Minister replying:	Hon Penny Simmonds
Answer received:	09 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47977_2025
Document guid:	3f4a48d6-4752-4cf8-8574-aa0dd858cfdb

47977 (2025). Francisco Hernandez to the Minister for Vocational Education: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2021?

Hon Penny Simmonds: I have been advised by the Tertiary Education Commission that the average wait time for customer service lines as of 1 October 2021 was 1 min 20 seconds.