47923 (2025). Francisco Hernandez to the Minister for Rail

Written Question

Published date: 15 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47923 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Minister for Rail
Minister replying:	Rt Hon Winston Peters
Answer received:	09 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47923_2025
Document guid:	15f2dba1-c2de-49f4-971b-1fd8f0a8575b

47923 (2025). Francisco Hernandez to the Minister for Rail: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2025?

Rt Hon Winston Peters: The Minister for Rail is a shareholding Minister for KiwiRail, the New Zealand Railways Corporation, and Ferry Holdings. Only Kiwirail operate services and relevant indicators are covered in its annual reports.