47899 (2025). Francisco Hernandez to the Minister for Media and Communications

Written Question

Published date: 17 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47899 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Minister for Media and Communications
Minister replying:	Hon Paul Goldsmith
Answer received:	13 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47899_2025
Document guid:	8d2c247e-2341-4acd-8b76-6a1b58c80ee1

47899 (2025). Francisco Hernandez to the Minister for Media and Communications: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2021?

Hon Paul Goldsmith: I am advised that the entities I am responsible for under the Media and Communications Portfolio do not typically receive high volumes of calls on their customer service lines, therefore do not track average wait times.