47878 (2025). Francisco Hernandez to the Minister for Workplace Relations and Safety

Written Question

Published date: 15 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47878 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Minister for Workplace Relations and Safety
Minister replying:	Hon Brooke van Velden
Answer received:	09 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47878_2025
Document guid:	493c2db7-3f5d-4406-98f0-0d9e83ddd136

47878 (2025). Francisco Hernandez to the Minister for Workplace Relations and Safety: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2020?

Hon Brooke van Velden: In respect of the Ministry of Business, Innovation and Employment, I refer the Member to the Minister for Economic Growth’s answer to written parliamentary question 47998 (2025). I am advised that the average wait time for WorkSafe's call centre as of 1 October 2020 was 00:00:42