47877 (2025). Francisco Hernandez to the Prime Minister

Written Question

Published date: 14 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47877 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Prime Minister
Minister replying:	Rt Hon Christopher Luxon
Answer received:	08 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47877_2025
Document guid:	4de021f8-fec3-4ed2-90df-d3581b96366f

47877 (2025). Francisco Hernandez to the Prime Minister: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2025?

Rt Hon Christopher Luxon: In my capacity as the Prime Minister, I am the responsible minister for the Department of the Prime Minister and Cabinet (DPMC). DPMC is not a service delivery agency and does not operate customer service lines.