47654 (2025). Francisco Hernandez to the Minister of Foreign Affairs

Written Question

Published date: 15 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	47654 (2025)
Question asked:	01 Oct 2025
Member asking:	Francisco Hernandez
Portfolio:	Minister of Foreign Affairs
Minister replying:	Rt Hon Winston Peters
Answer received:	09 Oct 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_47654_2025
Document guid:	7eff97b6-01a7-410f-bada-0cf9883ea02f

47654 (2025). Francisco Hernandez to the Minister of Foreign Affairs: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2020?

Rt Hon Winston Peters: I am advised that the average wait time for the Consular Emergency Assistance line was 1 minute 27 seconds in October 2020.