47635 (2025). Francisco Hernandez to the Minister of Foreign Affairs

Written Question
Published date: 15 Oct 2025
47635 (2025). Francisco Hernandez to the Minister of Foreign Affairs: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2021?
Rt Hon Winston Peters: I am advised that the average wait time for the Consular Emergency Assistance line was 1 minute 17 seconds in October 2021.