47632 (2025). Francisco Hernandez to the Minister of Foreign Affairs
Written Question
Published date: 15 Oct 2025
47632 (2025). Francisco Hernandez to the Minister of Foreign Affairs: What was the average wait time, if any, for customer service lines, if any, in the Minister's departments, crown entities and any other bodies that the Minister is responsible for, if any, as of 1 October 2024?
Rt Hon Winston Peters: I am advised that the average wait time for the Consular Emergency Assistance line was 37 seconds in October 2024.