45423 (2025). Hon Dr Deborah Russell to the Minister of Revenue

Written Question

Published date: 02 Oct 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	45423 (2025)
Question asked:	21 Sep 2025
Member asking:	Hon Dr Deborah Russell
Portfolio:	Minister of Revenue
Minister replying:	Hon Simon Watts
Answer received:	29 Sep 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_45423_2025
Document guid:	0ddbb87e-b289-4dce-9d69-d26daf178927

45423 (2025). Hon Dr Deborah Russell to the Minister of Revenue: How many phone and web message contacts, if any, has Inland Revenue received about FamilyBoost to date?

Hon Simon Watts: Officials advise that from 1 July 2024, when the legislation was enacted, up to and including 24 September 2025, we have answered 28,535 phone contacts on the FamilyBoost voice queue and received 20,902 web messages relating to FamilyBoost.