38638 (2024). Tangi Utikere to the Minister of Transport
Written Question
Published date: 11 Jul 2024
38638 (2024). Tangi Utikere to the Minister of Transport: What key performance indicators, if any, will be used to assess the success of the National Ticketing Solution and the increased investment in public transport services?
Hon Simeon Brown: The National Ticketing Solution (NTS) participants will monitor the benefit measures outlined in the business case, for example:
- Increased patronage
- Increased customer satisfaction
- Decreased time for customers in topping up transit cards (increased convenience for customer by using debit and credit cards)
- Decreased carbon emissions