33097 (2026). Ricardo Menéndez March to the Minister for Social Development and Employment

Written Question

Published date: 06 Aug 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	33097 (2026)
Question asked:	22 Jul 2026
Member asking:	Ricardo Menéndez March
Portfolio:	Minister for Social Development and Employment
Minister replying:	Hon Louise Upston
Answer received:	02 Aug 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_33097_2026
Document guid:	b7a2a488-c7b8-4033-9e96-8c75e2582ff4

33097 (2026). Ricardo Menéndez March to the Minister for Social Development and Employment: What was the median, 75th percentile, 90th percentile, and 95th percentile time between a caller requesting a call-back from the Ministry of Social Development and the call-back being made, broken down by month, from 1 January 2025 to 30 June 2026?

Hon Louise Upston: I am advised that the Ministry of Social Development does not record or retain data on the median, 75th percentile, 90th percentile, or 95th percentile as these calls are not physically waiting in a queue. Accordingly, this information cannot be provided.