30626 (2025). Hon Jenny Salesa to the Minister of Customs
Written Question
Published date: 27 Jun 2025
30626 (2025). Hon Jenny Salesa to the Minister of Customs: What performance or outcome measures are in place to monitor New Zealand Customs’ contribution to disrupting transnational crime under the Transnational Organised Crime Strategy 2020-2025?
Hon Casey Costello: I am advised that the New Zealand Customs Service (Customs) has two strategic indicators that assist with monitoring the New Zealand Customs Services’ contribution towards disrupting transnational crime under the Transnational Organised Crime Strategy 2020-2025. These are:
- preventing harm reaching New Zealand – international partnerships support intelligence sharing and joint operations targeting Transnational Organised Crime activity
- increasing the amount of potential harm avoided through illicit drug seizures (onshore and offshore).
There are nine output performance measures that inform how well Customs is tracking against these strategic indicators. These are:
- number of import mail items subject to risk-based physical examination
- result rate of physically examined mail items
- number of import trade entries that are subject to risk-based physical examination
- result rate of physically examined import trade entries
- percentage of all arriving commercial marine craft that are not assessed as high risk that will be subject to Customs’ secondary interaction
- percentage of arriving small craft subject to Customs’ secondary interaction
- result rate of secondary searches of arriving international air passengers and crew
- number of arriving air and sea passengers selected for random interventions (under Customs' Assurance programme)
- percentage of requests accepted by the National Maritime Coordination Centre which are assigned within 31 days.
Information on performance against these measures are publicly available and included in the New Zealand Customs Service Annual Report.