23102 (2026). Camilla Belich to the Minister responsible for the GCSB and NZSIS

Written Question

Published date: 15 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	23102 (2026)
Question asked:	28 May 2026
Member asking:	Camilla Belich
Portfolio:	Minister responsible for the GCSB and NZSIS
Minister replying:	Hon Chris Penk
Answer received:	08 Jun 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_23102_2026
Document guid:	6f0d05a4-159d-4753-9e77-1783113cddae

23102 (2026). Camilla Belich to the Minister responsible for the GCSB and NZSIS: What is the forecast change in (a) processing times, (b) wait times, (c) call-answer times, and (d) complaint resolution times for services provided in the 12 months following the role reductions being made as part of savings made in Budget 2026 for votes the Minister is responsible for, if any, broken down by agency, department, Crown entity, company, or other organisation for which the Minister is responsible?

Hon Chris Penk: As part of Budget 26, Cabinet has agreed to a programme of reform aimed at transforming the public service to streamline how it is organised, accelerate digital transformation, strengthen leadership and talent and improve efficiency and productivity. Specific decisions on how these reforms will be achieved by agencies have not yet been made. Ministers have asked Chief Executives to work through what this means for their organisations.