20097 (2026). Hon Willow-Jean Prime to the Minister for Social Development and Employment

Written Question
Published date: 11 Jun 2026
20097 (2026). Hon Willow-Jean Prime to the Minister for Social Development and Employment: What Ministry of Social Development policy, if any, governs human review in automated decisions-making?
Hon Louise Upston: I am advised that the Ministry of Social Development’s (the Ministry) Automated Decision-Making Standard governs any process where the Ministry use automated decision-making. You can read more on the Ministry’s website, which can be found here: https://www.msd.govt.nz/about-msd-and-our-work/work-programmes/initiatives/phrae/adm-standard.html