19957 (2026). Francisco Hernandez to the Minister for Rail

Written Question

Published date: 05 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	19957 (2026)
Question asked:	20 May 2026
Member asking:	Francisco Hernandez
Portfolio:	Minister for Rail
Minister replying:	Rt Hon Winston Peters
Answer received:	01 Jun 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_19957_2026
Document guid:	653419e8-352c-4609-8f4f-cce5751f756b

19957 (2026). Francisco Hernandez to the Minister for Rail: How, if at all, has artificial intelligence been deployed in a customer service function in the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any?

Rt Hon Winston Peters: This is operational information that is not held by the Minister.