19956 (2026). Francisco Hernandez to the Minister for Disability Issues

Written Question

Published date: 05 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	19956 (2026)
Question asked:	20 May 2026
Member asking:	Francisco Hernandez
Portfolio:	Minister for Disability Issues
Minister replying:	Hon Louise Upston
Answer received:	01 Jun 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_19956_2026
Document guid:	aa17e487-35bd-440f-a3ab-3283fd26ca81

19956 (2026). Francisco Hernandez to the Minister for Disability Issues: How, if at all, has artificial intelligence been deployed in a customer service function in the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any?

Hon Louise Upston: I am advised that for the Ministry of Disabled People – Whaikaha - there are none. For Disability Support Services, I refer the Member to reply number 19949 (2026)