19951 (2026). Francisco Hernandez to the Minister for Treaty of Waitangi Negotiations

Written Question

Published date: 03 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	19951 (2026)
Question asked:	20 May 2026
Member asking:	Francisco Hernandez
Portfolio:	Minister for Treaty of Waitangi Negotiations
Minister replying:	Hon Paul Goldsmith
Answer received:	27 May 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_19951_2026
Document guid:	71970b02-7672-44bd-9096-f725060aec7a

19951 (2026). Francisco Hernandez to the Minister for Treaty of Waitangi Negotiations: How, if at all, has artificial intelligence been deployed in a customer service function in the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any?

Hon Paul Goldsmith: Te Tari Whakatau and the Ngāpuhi Investment Fund (Tupu Tonu) have not deployed Artificial Intelligence in a customer service function.