19944 (2026). Francisco Hernandez to the Minister for Māori Development

Written Question

Published date: 03 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	19944 (2026)
Question asked:	20 May 2026
Member asking:	Francisco Hernandez
Portfolio:	Minister for Māori Development
Minister replying:	Hon Tama Potaka
Answer received:	26 May 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_19944_2026
Document guid:	d5cf0589-0d64-4eaa-956f-2d82a11a13b1

19944 (2026). Francisco Hernandez to the Minister for Māori Development: How, if at all, has artificial intelligence been deployed in a customer service function in the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any?

Hon Tama Potaka: I am advised that artificial intelligence has not been deployed in a customer service function within Te Puni Kōkiri.