19879 (2026). Francisco Hernandez to the Minister of Climate Change

Written Question

Published date: 03 Jun 2026

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	19879 (2026)
Question asked:	20 May 2026
Member asking:	Francisco Hernandez
Portfolio:	Minister of Climate Change
Minister replying:	Hon Simon Watts
Answer received:	27 May 2026
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_19879_2026
Document guid:	dd6d492a-d7e1-44b5-a74f-de333f5c7285

19879 (2026). Francisco Hernandez to the Minister of Climate Change: How, if at all, has artificial intelligence been deployed in a customer service function in the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any?

Hon Simon Watts: I refer the Member to the response given by the Minister for the Environment to written Parliamentary question 19970 (2026), and the response given by the Minister of Foreign Affairs and Trade to written Parliamentary question 19911 (2026).