19845 (2026). Tangi Utikere to the Minister for State Owned Enterprises

Written Question
Published date: 11 Jun 2026
19845 (2026). Tangi Utikere to the Minister for State Owned Enterprises: What specific actions, if any, has New Zealand Post taken in response to the Minister for State Owned Enterprises' March 2026 letter expressing disappointment with the company's communications and engagement on the January 2026 network changes, and how is the Minister monitoring New Zealand Post's compliance with the engagement requirements of the revised Deed of Understanding?
Hon Simeon Brown: I am advised that NZ Post acknowledge Ministers’ feedback and will continue to prioritise clear, proactive engagement with communities. NZ Post understand how important these decisions are and since announcing changes to their retail network earlier this year, I am advised they have taken the time to look at all feedback they’ve received. NZ Post recently confirmed their final decisions on these urban retail changes to ensure the long-term sustainability of postal services. I am advised that NZ Post are now working closely with impacted stores as they work through next steps, including ensuring local communities have plenty of information available about nearby locations and other options available. Responsibility for NZ Post’s compliance with the amended Deed of Understanding sits with the Minister for Media and Communications.