16837 (2026). Arena Williams to the Minister of Commerce and Consumer Affairs

Written Question
Published date: 10 May 2026
16837 (2026). Arena Williams to the Minister of Commerce and Consumer Affairs: What is the Minister's position, if any, on whether banks should be forced to reimburse victims of authorized payment scams?
Cameron Brewer: The banking sector updated its Code of Banking Practice in November 2025 that introduced conditional compensation for losses caused by authorised payment scams.