15831 (2025). Tamatha Paul to the Associate Minister of Housing

Written Question
Published date: 11 Apr 2025
15831 (2025). Tamatha Paul to the Associate Minister of Housing: How many, if any, Healthy Homes Standards Compliance checks has the Tenancy and Compliance Investigations Team undertaken in each year since 2023, and how many were the result of a complaint?
Hon Tama Potaka: I refer the member to the table below. Year 2023 2024 2025 Proactive – HHS cases 556 1104 681 Complaint – HHS cases 414 385 93 Total 970 1489 774 Notes: The figures are a count of cases that were closed in each calendar year (the figure for 2025 records cases closed up to 31 March 2025). Proactive cases are where TCIT proactively engages with Landlords to conduct a Healthy Homes compliance check. Complaint cases are where TCIT has received a complaint in relation to the Healthy Homes Standards. Healthy Homes Standards Compliance check is defined as a check of the five physical healthy homes standards (insulation, heating, ventilation, draught stopping, moisture ingress and drainage), or a check of Healthy Homes Compliance statements.