11343 (2026). Oriini Kaipara to the Minister for Social Development and Employment

Written Question
Published date: 10 Apr 2026
11343 (2026). Oriini Kaipara to the Minister for Social Development and Employment: What guidance, criteria, or operational instructions govern the approval or decline of benefit advances for essential items such as electricity, clothing, and car repairs?
Hon Louise Upston: the Manuals and Procedures (MAP) as a guide to the Ministry’s policies. This information is publicly available on the Ministry’s website. Information on ‘Advance payment of benefit’ can be found here: https://www.workandincome.govt.nz/map/income-support/extra-help/advance-payment-of-benefit/index.html Information on ‘Special Needs grants’ can be found here: https://www.workandincome.govt.nz/map/income-support/extra-help/special-needs-grant/index.html