9923 (2026). Camilla Belich to the Minister of Customs

Written Question
Published date: 01 Apr 2026
9923 (2026). Camilla Belich to the Minister of Customs: What surveys or polling, if any, have been commissioned by any department or entity for which the Minister is responsible since 27 November 2023, listed by department or entity, the organisation commissioned to conduct the survey or poll, the subject matter, the date commissioned, and the total cost?
Hon Casey Costello: I am advised that during the 2025/26 financial year, Customs is undertaking customer experience research to better understand traveller behaviour in relation to the New Zealand Traveller Declaration. This research includes a survey of 1,000 New Zealanders who have recently travelled overseas. I am also advised that, for reasons of commercial sensitivity, Customs is unable to provide individual contract values.