9785 (2025). Francisco Hernandez to the Attorney-General

Written Question

Published date: 21 Mar 2025

Metadata

Document type:	Written Question
Parliament number:	54
Question number:	9785 (2025)
Question asked:	09 Mar 2025
Member asking:	Francisco Hernandez
Portfolio:	Attorney-General
Minister replying:	Hon Judith Collins
Answer received:	17 Mar 2025
Status:	Question Answered
Reply type:	Reply
Document ID:	WQ_09785_2025
Document guid:	fe303d1f-3a44-4387-8443-2ae8210c2538

9785 (2025). Francisco Hernandez to the Attorney-General: What surveys of service quality, if any, have been conducted in the Minister's departments, if any, since 27 November 2023, listed by title and date?

Hon Judith Collins: Crown Law has conducted three surveys regarding service quality since 27 November 2023, as outlined below: Attorney-General Satisfaction Survey 2023/24 – July 2024 Crown Law Client Survey 2023/24 – July 2024 Annual Network Survey 2023/24 – July 2024 The Parliamentary Counsel Office has conducted five surveys regarding service quality since 27 November 2023, as outlined below: New Zealand Legislation website satisfaction survey 2024 30/4/24 – 14/5/24 PCO Select Committees Survey 2024 6/6/24 – 27/6/24 PCO Drafting Services Survey 2024 12/6/24 – 1/7/24 Public enquiries satisfaction survey Runs continually New Zealand Legislation website survey Ran continually until 22/4/24, when replaced by annual (2024) survey