7572 (2024). Hon Dr Ayesha Verrall to the Minister of Corrections

7572 (2024). Hon Dr Ayesha Verrall to the Minister of Corrections: How, if at all, do the ministries, agencies and departments for which the Minister is responsible, define ‘frontline’ staff and ‘back-office’ staff?

Hon Mark Mitchell: Corrections is one of New Zealand’s largest core agencies, employing nearly 10,000 staff. The majority of Corrections’ workforce is deployed in frontline roles across 17 Corrections-managed prisons and Community Corrections sites across New Zealand. These include all staff who interact with people in Corrections’ management or work in a prison or Community Corrections site. The remaining staff in back-office roles enable frontline staff to carry out their role by providing support. These include those in Corrections’ regional and national offices.