7078 (2024). Hon Kieran McAnulty to the Minister of Housing

7078 (2024). Hon Kieran McAnulty to the Minister of Housing: What reports, if any, does the Ministry of Housing and Urban Development hold that show how Trust House has performed as a tenancy manager over the last 20 years, including consistency with a goal of delivering better outcomes for tenants and what do these reports show?

Hon Chris Bishop: I am advised that the Community Housing Regulatory Authority (CHRA) assesses each registered community housing provider (CHP) against a set of prescribed performance standards and produces an annual assessment report, either confirming the CHP’s compliance with the standards or setting out additional requirements which need to be met. Trust House became a registered CHP in 2014 and have continued to satisfy all requirements to maintain their registration to date. CHRA does not specifically monitor tenant outcomes.