242 (2025). Francisco Hernandez to the Minister of Education

Written Question
Published date: 10 Feb 2025
242 (2025). Francisco Hernandez to the Minister of Education: How many personal grievance cases, broken down by success status, if any, were filed in the Ministers departments, if any, in the 2024 and 2025 calendar years?
Hon Erica Stanford: I am advised by the Ministry of Education (the Ministry) that, in 2024, a total of 14 personal grievances were filed. Of these, six were withdrawn, four were settled, and four are ongoing. There have not been any personal grievances filed with the Ministry in 2025, to date. I am advised that one personal grievance case was filed with the Education Review Office in the 2024 and it remains ongoing. There have not been any personal grievances filed with the Ministry in 2025, to date. I am advised that there were seven personal grievances filed with the New Zealand Qualifications Authority (NZQA) in 2024. All were related to the organisational change process that occurred in mid-2024. Of these, four were settled and three remain ongoing. No personal grievances have been filed with NZQA in 2025, to date.